Sustainability Hub 2023

Helios Ambulant

Helios Ambulant (German language only) (Helios Outpatient) is Germany’s biggest provider of outpatient medicine. The spectrum of services offered extends from general medical care, through a large range of specialist medical services and radiological diagnostics, to running outpatient operating centers. In 2023, our 3,300 employees at 230 sites with a total of around 600 doctors in Germany provided medical services to more than two million patients. Helios Ambulant additionally delivers a large selection of digital and hybrid services such as video consultations.

Helios operates outpatient care centers in urban settings, at local level close to its hospitals, and in rural areas not served by a Helios hospital. This strengthens access to healthcare close to home for people in these regions. In 2023, Helios Ambulant was integrated within the regional structure of Helios hospitals with four regions – North, South, West, and East. This structure is intended to facilitate and promote multidisciplinary exchange between Helios practices and hospitals.

The expansion of Helios Ambulant takes account of the policy trend accelerating in the direction of more outpatient treatment. An increasing number of clinical procedures such as minor operations can be provided by doctors at their offices without the need for a hospital stay. At the same time, Helios is promoting multidisciplinary healthcare provision in collaborations between outpatient doctors and their colleagues in hospitals. Patients are thereby able to avoid duplicate examinations and they have convenient access to outpatient and hospital-based healthcare services.

Employees at Helios Ambulant enjoy benefits such as weekly digital online training courses free of charge on subjects like health, wellness and mental health, the JobRad e-bike, and an employer supplement for passes to public transport systems in the form of the “Deutschlandticket”. Helios Ambulant is helmed by the Chief Operating Officer (COO), Enrico Jensch.

Helios Ambulant:

Doctor looking at a tablet (Photo)
Photo: Thomas Oberländer